iSystain’s incident management solution implements a transparent process for managing potential or actual events which put at risk the health and safety of workers, the environment, property and local communities affected by your company’s operations.

• Define and capture information required to manage and report all types of incidents, near misses, hazards and complaints.
• Questionnaire based process assists with determining the actual or potential severity and risk exposure of an event.
• Configurable questionnaires, pick list builder, notifications and workflow messages to reflect your organisation’s business rules, industry, context and terminology.
• Structured investigation and causal analysis tools.
• Email based notifications of events and actions for investigations, sign off and effectiveness review.
• Flexible searching, reporting and filtering options for interrogating and exporting event data.
• Corrective and preventative action tracking reports, reminders and escalations.
• Report Designer enables the creation of reports combining event data with frequency and other trending graphs, maps, targets and textual information.

• Easily view all incident, near miss, hazard and complaints entered across your entire organisation.
• Know the status of events and their corrective actions for a single site or across your entire organisation.
• Clarify and embed your risk based business rules and accountabilities for managing events.
• Automate actions for investigations, management sign off and effectiveness review.
• Have unlimited reporting, filtering and data interrogation options.
• Save time and money by eliminating the need for double handling of data for reporting.
• Identify and respond pro-actively to emerging issues displayed in graphs, smart grids, trending and analysis tools.
• Store a complete audit trail of event information for legal and insurance purposes.
• Integrate your event data capture and management activities into your organisation’s broader sustainable development processes.